At Comfy Global Services, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile applications, or other services. By using our services, you agree to the practices described in this policy.

We collect various types of information to provide you with a better experience when using our services. The information we collect may include:

Personal Identification Information: When you book a room, register on our website, or contact our customer service, we may collect personal information such as your name, email address, phone number, billing details, and payment information.

Non-Personal Identification Information: We may collect non-identifiable information, such as your IP address, browser type, device information, and browsing behavior on our website. This helps us understand how visitors interact with our website and improve our services.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your preferences and behavior on our website. For more details, please refer to our Cookie Policy.

We use the information we collect for various purposes, including:

To Provide and Improve Our Services: We use your information to process your bookings, manage your account, respond to your inquiries, and personalize your experience. We also use the data to enhance the functionality and performance of our website and mobile applications.

To Process Payments: We may use your payment information to process transactions and deliver the services you have requested, including booking accommodations, food and beverage services, and transportation.

To Communicate with You: We may use your contact information to send you important updates related to your bookings, promotional offers, service announcements, or other marketing communications. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the email.

To Improve Marketing Efforts: We may use your information to understand your preferences and deliver personalized advertisements, offers, or content. This helps us tailor our marketing to better serve your needs.

We respect your privacy and will not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

With Service Providers: We may share your personal information with trusted third-party service providers, such as payment processors, travel partners, and advertising platforms, who assist us in providing our services. These third parties are bound by strict confidentiality agreements and are not permitted to use your information for other purposes.

Legal and Compliance Purposes: We may disclose your personal information when required by law or in response to legal requests, such as subpoenas, court orders, or regulatory requirements. We may also disclose information to protect our rights, property, and the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner or entity as part of the transaction. We will notify you of any changes to this Privacy Policy.

We take the security of your personal information seriously. We implement appropriate technical, physical, and administrative measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.